Privacy Policy – Haven Ledger

Last updated: January 2026

Haven Ledger ("Haven Ledger," "we," "us," or "our") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and application (the "Service").

1. Information We Collect

We collect only the information necessary to provide and improve Haven Ledger.

Information you provide directly:

  • Name and email address (for account creation)
  • Property details you choose to add (homes, rooms, appliances, warranties)
  • Photos or documents you upload
  • Communications you send us (support requests, feedback)

Information collected automatically:

  • Device and browser information
  • Usage data (pages visited, features used)
  • IP address (for security and fraud prevention)

2. How We Use Your Information

We use your information to:

  • Provide and operate the Service
  • Send service-related communications (reminders, updates)
  • Improve product functionality and performance
  • Respond to customer support requests
  • Maintain security and prevent abuse

We do not sell your personal data.

3. Analytics & Cookies

Haven Ledger may use cookies and analytics tools to understand how the Service is used and to improve performance.

Cookies may be used to:

  • Maintain login sessions
  • Remember preferences
  • Measure aggregate usage patterns

You can control or disable cookies through your browser settings.

4. Data Storage & Security

We take reasonable technical and organizational measures to protect your data, including:

  • Encrypted connections (HTTPS)
  • Secure cloud infrastructure
  • Restricted access to user data

No method of transmission or storage is 100% secure, but we strive to protect your information.

5. Third-Party Services

We may use trusted third-party providers for:

  • Authentication
  • Email delivery
  • Cloud hosting
  • Analytics

These providers are permitted to access data only as necessary to perform their services and are required to protect it.

6. Your Rights & Choices

You may:

  • Access or update your account information
  • Request deletion of your account and associated data
  • Opt out of non-essential communications

To exercise these rights, contact us at support@havenledger.com.

7. GDPR (EU Users)

If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR), including:

  • The right to access, correct, or delete your personal data
  • The right to restrict or object to processing
  • The right to data portability

We process personal data based on consent or legitimate interest.

8. Children's Privacy

Haven Ledger is not intended for use by children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has created an account or provided personal data, we will delete that information promptly.

If you believe that a child under 13 has provided us with personal information, please contact us at support@havenledger.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: support@havenledger.com